Mobile / Sports
This page explains exactly what information vivi7win collects when you create and use an account, how we store it, and what choices you have about it. Availability of our platform depends on local law and eligible regions in the Philippines.
When you open an account with us, we collect the information you provide during registration — your name, contact details and the credentials you set. We also collect transactional records tied to your account activity, including deposit and withdrawal events processed through payment routes such as GrabPay and Bank Transfer. Technical data — device type, session identifiers, browser signals — is logged automatically to keep your account session working consistently whether you access it on mobile or desktop. We use this information to operate your account, process your transactions, respond to your support requests, and meet any obligations that apply under the laws of the jurisdictions in which we operate. We do not sell your personal data to third parties for marketing purposes. Where we share data with service providers — such as payment processors handling your GrabPay or Bank Transfer requests — we do so only as needed to deliver the service you requested. Data retention periods follow applicable legal requirements. When a retention period ends, records are deleted or anonymised in line with our internal schedule. This policy applies to all data collected through vivi7win and is updated when our practices change. We post the current version here, and it applies from the date shown at the bottom of this page.
Deposit and withdrawal events processed via GrabPay are logged as part of your account transaction history. We share only the data required to complete the transfer with the relevant payment processor.
Bank Transfer activity linked to your account is recorded for transaction verification and account reconciliation. These records are retained in line with applicable financial and legal requirements.
Session identifiers and device signals are collected automatically each time you log in. This keeps your session stable across mobile and desktop without requiring you to re-enter credentials unnecessarily.
We pass only the minimum data needed to authorised processors when you initiate a payment. These processors operate under their own privacy terms, which you can review directly with them.
Not every interaction on vivi7win falls under the same data handling rules. This section draws the line clearly so you know what we are responsible for and where a third party's own policy takes over. Access to and use of this platform depends on eligibility under local law in the Philippines.
All data collected when you register, log in, update your profile or contact our support team falls fully within this policy. This includes your name, email, contact number and any account verification details you submit.
Deposit and withdrawal records tied to your account — whether initiated via GrabPay, Bank Transfer or another configured route — are covered here. We hold these records and are responsible for their security within our systems.
Data generated during your game sessions on vivi7win, including game history and account balance changes, is captured and stored by us. This data is used for account accuracy and service continuity, not for external marketing.
When you leave our domain or interact with a third-party payment processor directly, their own privacy policy governs that interaction. We are not responsible for how external services collect or use your data once you move to their environment.
You have real, actionable choices about the data we hold for your account. Reviewing your records is the starting point: log in to your account dashboard, where your transaction history — including GrabPay deposits and Bank Transfer activity — is listed in full. If any detail in your profile is incorrect, you can update most fields directly from the account settings page without contacting support. For details that cannot be changed through the interface — such as registered email or identity verification documents — submit a correction request through our support channel and include the account email so we can locate your record quickly. If you want to ask a general question about what data we hold or how it is used, you can raise that through the same support path. We will respond to data-related queries through the contact route you used to reach us. Where local law in the Philippines gives you a right to request deletion or restriction of processing, you may exercise that right by writing to us directly.
Log in and open the transaction history section of your account dashboard. Every deposit and withdrawal event, including GrabPay and Bank Transfer entries, is listed with date, amount and status.
Account settings let you update contact details directly. For fields locked after verification, send a correction request to our support team with your registered email address as the account reference.
If you are unsure what data we hold or why a particular record exists, contact our support team. State your account email in the message so we can pull the correct record and respond accurately.
Where applicable under Philippine law, you may request that we delete or restrict processing of your personal data. Write to us through the support contact listed on this page and we will confirm next steps.
For any question or request tied to this privacy policy — reviewing your data, correcting a record, or asking how your GrabPay or Bank Transfer details are stored — these are the contact paths available to you. Use the channel that suits how you usually communicate.
Open the live chat widget on vivi7win to ask a privacy question directly. State your account email at the start so the agent can locate your record without delay.
Send a written privacy request or data correction notice to our support email address, listed in the Contact section of your account dashboard. Include your registered email as the account identifier.
The account dashboard is where most self-service actions start — transaction history, profile updates and verification status are all accessible after login without needing to contact support.
We apply standard security controls to all data stored on our platform. Account credentials are encrypted, and session tokens are used to authenticate your login state rather than passing raw passwords between requests. Cookies are used on vivi7win to maintain your session, remember account preferences and collect aggregate usage signals — not to track you across external sites. You can manage cookie preferences through your browser settings at any time. Data we collect is retained only as long as required by operational necessity or applicable legal obligations. When a record passes its retention period, it is deleted or anonymised. For payment-related records tied to GrabPay or Bank Transfer activity, retention periods follow the requirements that apply in the jurisdiction under which the transaction was processed.
Account passwords and verification data are stored in encrypted form. We do not store plaintext credentials, and our login flow uses session tokens rather than passing account passwords between pages.
Cookies on this site keep your session active, hold account preferences and gather aggregate usage data. They are not used to follow your activity outside vivi7win. Manage them via browser settings.
Records are kept only as long as operationally necessary or legally required. Payment records from GrabPay and Bank Transfer transactions follow retention rules set by applicable financial regulations in the relevant jurisdiction.
When this policy changes, we update the version date here. Continuing to use the platform after a revision means you have seen the current version. For significant changes, we aim to notify you via your registered account email.
These are the questions we hear most often about how vivi7win handles account data, what your rights are and how to act on them. If your question is not answered here, use the live chat or email contact path listed above.
We collect the details you provide during registration — name, email address and contact number — along with verification documents where required. Technical data such as device type and session identifiers is also logged automatically when you log in or browse the site.
Transaction records for GrabPay and Bank Transfer activity are kept in your account history. We share only the minimum data needed with the relevant payment processor to complete the transfer. We do not store full bank account credentials on our platform.
Log in and open your account dashboard. Your transaction history, account profile and session records are visible there. For a broader data summary or a copy of your records, send a request to our support team with your registered email address included.
Yes. You can update most profile fields directly from account settings after login. For fields locked after verification, or to request deletion where permitted under Philippine law, contact our support team in writing. Include your registered account email so we can locate the correct record.
We do not sell or pass your personal data to third parties for their own marketing purposes. Data is shared only with service providers — such as payment processors for GrabPay or Bank Transfer — and only to the extent needed to deliver the service you requested.
Retention periods depend on the type of data and applicable legal requirements. Payment transaction records follow financial regulations in the relevant jurisdiction. When a retention period ends, records are deleted or anonymised. You can ask for the specific retention period for your data type through our support channel.